Refund Policy

                                                                      MISS DAHOMA CONSULTING LLC
                                                   REFUND & CANCELLATION POLICY

                                                                 (Florida — Phone-Only Intuitive Consultation Services)

                                                                                  Effective Date: December 28, 2025

This Refund & Cancellation Policy explains how payments, cancellations, refunds, and disputes are handled for
services provided by Miss Dahoma Consulting LLC.

By completing a booking or purchase, you agree to this policy.

1. NATURE OF SERVICES

Services are live, time-reserved, experiential, and personalized phone consultations and are non-returnable
once delivered.

2. NO REFUNDS AFTER SESSION STARTS

No refunds are issued once a session begins, regardless of attendance, satisfaction, or outcome.

This includes missed sessions or partial participation.

3. CANCELLATIONS AND RESCHEDULING

Cancellations must be made at least 24 hours before the scheduled session to qualify for a refund or credit.

Late cancellations (within 24 hours) and no-shows are not refundable.

At our discretion, a one-time courtesy reschedule may be offered for emergencies, but this is not guaranteed.

4. REFUNDS BEFORE A SESSION

Refunds are considered only when:

• The session has not started, and
• The cancellation is made at least 24 hours in advance, and
• The booking has not already been rescheduled once.
Approved refunds are issued to the original payment method.

5. SUBSCRIPTIONS AND MEMBERSHIPS

Subscription fees cover reserved availability and access during the billing period.

Subscription payments are non-refundable once the billing period begins.

Unused sessions do not roll over to future months and are not refundable.

Clients may cancel future billing anytime before the next billing date.

6. TECHNICAL ISSUES

If a session cannot occur due to a technical issue on our side, we will reschedule or issue a refund or credit.

If the issue is on the client’s side (unreachable phone number, phone off, no answer, poor reception), this does not qualify for a refund.

7. ABUSE AND FRAUD PREVENTION

We reserve the right to deny refunds, terminate service, and restrict future bookings for suspected fraud, abuse, repeated refund requests, or chargeback misuse.

We maintain appropriate booking and transaction records to contest fraudulent disputes when necessary.

8. CHARGEBACKS AND PAYMENT DISPUTES

Clients are encouraged to contact us first before filing a dispute.

If a chargeback is filed, we will provide booking records, timestamps, call logs, and policy acceptance records to the payment processor.

Invalid chargebacks may result in permanent restriction from future services.

9. POLICY CHANGES

This policy may change without notice. Clients are responsible for reviewing it before each booking.

10. CONTACT

support@missdahoma.com